Policies
Our customers are very important to us and we want you to be completely satisfied with our service!
- We respectfully reserve the right to decline a delivery that we feel is outside of our service area.
- Please do not remove or relocate any of our signs. If you need your display taken down early, please give us a call and we will gladly pick up the inventory early.
- Missing or damaged lawn display items will be charged appropriate amount. Please remember this is our business and inventory which we are sharing with you.
- We will place a small sign in the yard with our company name & phone number. This sign is unobtrusive and is used as a marketing tool for our business. Please do not move or hide it.
- Please do not let children play on or around the display, or pull on any of the signs. WildCards and it’s representatives will not be responsible or liable for any injury, caused to any person, while our materials are rented and in yours or your recipient’s yard.
- We will not, under any circumstances, put up “mean” or offensive displays.
- If the recipient calls us and wants to know who ordered the display, we will tell them unless you give us specific instructions not to. We will also take down the display immediately if they request us to do so.
- Please arrange to mow and trim your grass BEFORE our set up. Mowers and weed eaters can ruin the signs. If you have a long term rental, please use extreme caution when cutting around the sign(s). We really appreciate you taking care of our signs so others can soon enjoy them too!
- Please do not attach balloons to the signs as they can pop and melt on the signs, causing damage.
Refund Policy
We understand that things happen! We will gladly reschedule or reimburse you 100%, as long as cancellation is made, within 24 hours of delivery. In the event of inclement weather, we may not be able to set up your display. If this occurs, we will promptly refund the full rental price. Inclement weather includes lightning, thunderstorms, heavy snow, ice (severe frozen yard), high wind and any other Act of God that would put us or our display in danger. Please know that it must be severe weather for us to miss a delivery.
*Normal rain will never be the cause of a cancellation, and the wind must be severe enough to impact the stability of our signs.
The following bullets outline instances that cannot be refunded:
- Incorrect delivery address.
- *Please confirm ALL information on your order when you receive your confirmation*
- Recipient declines the delivery
- Community or Property Gate Access not granted.
We strive to make your experience a great one! We want to hear from you and all of your friends! By placing an order/booking with WildCards, you agree to all policies stated above.
Privacy Policy
WildCards respects your privacy. We do not sell our clients’ personal information to third parties.